Any discussion about digital transformation or digital-led business transformation is incomplete without mentioning new technologies like Robotic Process Automation (RPA), Intelligent Process Automation (IPA), Artificial Intelligence (AI), Machine Learning, Deep Learning, conversational chatbots, or Computer Vision.<\/span><\/p>\n Over the past few years, the popularity of automation technologies like RPA in particular has soared.\u00a0<\/span><\/p>\n These tools empower organizations in a wide range of industries to automate repetitive tasks, speed up business processes to improve efficiency and productivity, reduce costs and minimize errors.\u00a0<\/span><\/p>\n And by augmenting RPA with AI, enterprises can expand the possibilities of automation with cognitive capabilities that further boost business value and competitiveness.<\/span><\/p>\n In this article, we explore five ways this convergence of two cutting-edge technologies is transforming organizations and helping them realize the immense value in a crowded, competitive landscape.<\/span><\/p>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ header_6_text_color=”#202657″ header_6_font_size=”23px” custom_margin=”0px||5px||false|false” custom_padding=”0px||0px||false|false”] Robotic Process Automation or RPA, which is more advanced than earlier Business Process Automation (BPA), involves software robots (\u201cbots\u201d) used to automate repetitive, predictable, front and back-end business processes.\u00a0<\/span><\/p>\n The bots are pre-programmed to take in input and produce a certain invariable output. While this feature ensures consistent output quality, streamlines workflows, increases delivery speeds, and even reduces costs; it also means that the bots cannot \u201cthink\u201d for themselves, or adjust their performance based on changing external stimuli.<\/span><\/p>\n Artificial Intelligence is often confused with process automation, although the technologies are quite different.\u00a0<\/span><\/p>\n Unlike RPA tools, AI technologies like Natural Language Processing (NLP), Computer Vision, and Machine Learning are not simply about rules-based, non-varying automation.\u00a0<\/span><\/p>\n Rather, these technologies focus on building \u201csmart\u201d machines to perform tasks that typically require human intelligence and reasoning. Moreover, AI tools can also \u201clearn\u201d over time to improve their performance and enhance their usefulness to the business.<\/span><\/p>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ header_4_text_color=”#202657″ header_4_font_size=”20px” header_6_text_color=”#202657″ header_6_font_size=”23px” custom_margin=”0px||5px||false|false” custom_padding=”0px||0px||false|false”] \u201cAI + RPA makes automating incredibly complex business tasks a reality.\u201d<\/span><\/i><\/p>\n<\/blockquote>\n —<\/span>Automation Anywhere<\/span><\/a><\/p>\n By themselves, both RPA and AI are driving immense value for businesses in every sector. And now, it\u2019s possible to combine these two new technologies to realize end-to-end intelligent automation and sustainable digital transformation.\u00a0<\/span><\/p>\n This integrated, holistic approach is known as Intelligent Process Automation (IPA).<\/span><\/p>\n When the power of RPA technology is amplified with AI technologies, it generates numerous benefits for organizations that they would not be able to realize with either technology applied in isolation. These include the following.<\/span><\/p>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ header_4_text_color=”#202657″ header_4_font_size=”19px” header_6_text_color=”#202657″ header_6_font_size=”23px” custom_margin=”0px||5px||false|false” custom_padding=”0px||0px||false|false”] The combination of AI and RPA creates context-aware bots with cognitive capabilities. The AI\/RPA bots optimize end-to-end process automation through centralized work queues, scheduled workflows and events, and auto-triggered failover procedures.<\/span><\/p>\n In a way, this system of \u201crobots managing robots\u201d brings greater autonomy and self-learning capabilities into the automation workflow.\u00a0<\/span><\/p>\n IPA can also connect both front-office and back-office operations while increasing automation accuracy and precision.<\/span><\/p>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ header_4_text_color=”#202657″ header_4_font_size=”19px” header_6_text_color=”#202657″ header_6_font_size=”23px” custom_margin=”0px||5px||false|false” custom_padding=”0px||0px||false|false”] The collaboration between RPA and AI to create IPA extends the reach of process automation through intelligent, data-driven decision-making.\u00a0<\/span><\/p>\n AI analyzes, categorizes, and extracts relevant data \u2013 especially the unstructured data of business processes \u2013 and makes it available to RPA bots.<\/span><\/p>\n This combination of RPA\u2019s \u201cclick and drag bot\u201d functionality with AI’s intelligent cognitive technologies speeds up processes, improves efficiency, and enables the organization to scale up or down as per changing business, market, or customer requirements.<\/span><\/p>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ header_4_text_color=”#202657″ header_4_font_size=”19px” header_6_text_color=”#202657″ header_6_font_size=”23px” custom_margin=”0px||5px||false|false” custom_padding=”0px||0px||false|false”] IPA can be leveraged to automate any kind of business process, whether it\u2019s a routine task, a complex procedure, a knowledge-based process, or a specific use case like <\/span>HR Automation<\/span><\/a> or <\/span>AP Automation<\/span><\/a>.\u00a0<\/span><\/p>\n This advantage places AI-enriched RPA in a different league from regular RPA, a technology that\u2019s most useful to automate repetitive, low-value processes only in the front-end.<\/span><\/p>\n Moreover, since the bots are intelligent, they learn how to handle exceptions, and can take action to decrease them, and thus improve output quality over time.\u00a0<\/span><\/p>\n Organizations can even set guardrails within the IPA system to ensure that unforeseen events don\u2019t cause huge variations in expected outcomes.<\/span><\/p>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ header_4_text_color=”#202657″ header_4_font_size=”19px” header_6_text_color=”#202657″ header_6_font_size=”23px” custom_margin=”0px||5px||false|false” custom_padding=”0px||0px||false|false”] Organizations in many industries are under increasing pressure to comply with regulatory requirements, particularly around protecting their customers\u2019 data and privacy and preventing fraud, money laundering, and other crimes.\u00a0<\/span><\/p>\n Manual compliance processes are often time-consuming and prone to errors, which increases complexity and cost, and makes it difficult to achieve full compliance.<\/span><\/p>\n Together, RPA and AI reduce the amount of time and human effort required to perform repetitive and laborious compliance tasks.\u00a0<\/span><\/p>\n Removing or minimizing human intervention reduces errors, improves work output, and also reduces non-compliance risks (e.g hefty fines).\u00a0<\/span><\/p>\n Moreover, automation allows human assets to move on to other tasks that can better utilize their unique skills, and provide greater value for the organization.<\/span><\/p>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ header_4_text_color=”#202657″ header_4_font_size=”19px” header_6_text_color=”#202657″ header_6_font_size=”23px” custom_margin=”0px||5px||false|false” custom_padding=”0px||0px||false|false”] With IPA technologies, organizations and their CIOs get access to a rich vein of actionable data and insights.\u00a0<\/span><\/p>\n They can leverage this data to craft new business strategies, explore new avenues of revenue- and profit generation, and improve their offerings to enhance customer experiences and strengthen their competitiveness.<\/span><\/p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=”4.4.8″ custom_padding=”0px||0px||false|false”][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.4.7″][et_pb_text _builder_version=”4.9.4″ header_6_text_color=”#202657″ header_6_font_size=”23px” custom_margin=”0px||5px||false|false” custom_padding=”20px||0px||false|false”] The convergence of AI tools and RPA bots is bringing intelligent, contextual, self-learning automation to many industries, including banking and financial services, healthcare, telecom, media, and more.\u00a0<\/span><\/p>\n Intelligent Automation with RPA and AI streamlines operations, improves process efficiencies, reduces errors, and lowers costs. It also fuels innovation at scale, enhances operational agility, and brings organizations closer to their digital transformation goals.\u00a0<\/span><\/p>\n Finally, IPA makes it possible for human workers to refocus on high-value tasks where their skills and capabilities can create the maximum impact for the organization and its stakeholders.<\/span><\/p>\n Thus, in the face of increasing competition, evolving customer demands, and a more demanding regulatory environment, AI and process automation tools are creating new opportunities for organizations everywhere.\u00a0<\/span><\/p>\n But to get the maximum benefit from these new technologies, it\u2019s best for organizations to enlist a competent and experienced IPA solutions partner.\u00a0<\/span><\/p>\n Such a partner can not only implement the right solution for their specific needs or challenges but also ensure that they get the highest return on investment by tailoring the solution to meet the business’ requirements.<\/span><\/p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=”4.4.7″][et_pb_column_inner saved_specialty_column_type=”3_4″ _builder_version=”4.4.7″][et_pb_signup provider=”campaign_monitor” campaign_monitor_list=”CM Wave|44c4d2e05f842680a4476c0759dbe290″ last_name_fullwidth=”off” use_custom_fields=”on” success_message=”We have received your request and one of our experienced consultants will reach out to you shortly.” title=”Request A FREE Consultation” button_text=”Submit” description=” Would you like to learn more about how Wave can help support your business automation needs?<\/p>\n Here at Wave we have over 20 years of experience in working with growing businesses everyday, helping them by automating processes, streamlining workflows, and migrating to the cloud to increase efficiency and productivity. 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US<\/p>[\/et_pb_text][et_pb_social_media_follow icon_color=”#ffffff” use_icon_font_size=”on” icon_font_size=”19px” icon_font_size_tablet=”” icon_font_size_phone=”17px” icon_font_size_last_edited=”on|phone” _builder_version=”4.6.1″ transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”403px|-263px” transform_translate_phone=”240px|-606px” transform_translate_last_edited=”on|phone” transform_translate_linked_tablet=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” transform_styles_last_edited=”on|phone” text_orientation=”center” width_tablet=”” width_phone=”30%” width_last_edited=”on|tablet” custom_margin=”|||6px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||0px|false|false” 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custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=””][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.0.3″ custom_padding_tablet=”30px||22px||false|false” custom_padding_phone=””][et_pb_column type=”4_4″ _builder_version=”4.0.3″][et_pb_text _builder_version=”4.0.3″ background_layout=”dark” custom_margin=”0px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” text_font_size_tablet=”13px” text_font_size_phone=”11px” text_font_size_last_edited=”on|desktop”]\u00a9 All Rights Reserved: 2019 Wave Technology Solutions Group[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n<\/span>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":10735,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"2880","footnotes":""},"categories":[1],"tags":[],"yoast_head":"\nProcess Automation and Artificial Intelligence Explained<\/h6>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”16px”]
The Advantages of Process Automation and AI Convergence<\/h4>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”16px”]
\n
1. Enable Autonomous Automation<\/h4>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”16px”]
2. Increase Process Efficiency<\/h4>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”16px”]
3. Automate Any Business Process<\/h4>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”16px”]
4. Improve Regulatory Compliance<\/h4>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”16px”]
5. Access Actionable Insights to Improve Business Decision-making<\/h4>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”16px”]
Conclusion<\/h6>[\/et_pb_text][et_pb_text _builder_version=”4.9.4″ _module_preset=”default” text_font_size=”16px”]
Recent Articles<\/h5>\n” content_phone=”\n
Recent Articles<\/h6>\n” content_last_edited=”on|phone” _builder_version=”4.0.3″ text_font=”||||||||” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Work Sans|700|||||||” header_2_font_size=”35px” header_2_line_height=”1.5em” header_4_text_color=”#202657″ header_5_text_color=”#202657″ header_6_text_color=”#202657″ header_2_font_size_tablet=”30px” header_2_font_size_phone=”20px” header_2_font_size_last_edited=”on|phone” border_color_all=”#1a0a38″ border_width_bottom=”4px” border_color_bottom=”#202657″]
Recent Articles<\/h4>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”20px|||” custom_padding_tablet=”0px||” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” padding_tablet=”0px||” padding_last_edited=”on|tablet” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” _builder_version=”3.25″ max_width=”1280px” use_custom_width=”on” custom_width_px=”1280px”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blog fullwidth=”off” posts_number=”3″ include_categories=”65″ show_more=”on” show_categories=”off” show_pagination=”off” offset_number=”1″ _builder_version=”4.0.3″ header_level=”h6″ header_font=”Arial|700|||||||” header_text_color=”#202657″ header_font_size=”23px” header_line_height=”1.2em” body_font=”||||||||” body_text_align=”left” body_font_size=”16px” meta_font=”Arial||||||||” meta_text_color=”#864d6e” meta_line_height=”2em” read_more_line_height=”3em” pagination_font=”||||||||” pagination_font_size=”0px” pagination_line_height=”0em” border_radii=”off|||5px|5px” border_width_all=”0px” border_color_all=”#ffffff” border_width_bottom=”6px” border_color_bottom=”#202657″ border_width_all_fullwidth=”1px” box_shadow_style=”preset3″ locked=”off” body_letter_spacing__hover=”0px” body_letter_spacing__hover_enabled=”0px” body_text_shadow_style__hover=”none” body_text_shadow_style__hover_enabled=”none” body_text_shadow_color__hover=”rgba(0,0,0,0.4)” body_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” border_radii__hover=”on||||” border_radii__hover_enabled=”on||||” border_radii_fullwidth__hover=”on||||” border_radii_fullwidth__hover_enabled=”on||||”][\/et_pb_blog][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.3″ background_color=”#202657″ min_height=”725px”][et_pb_row _builder_version=”4.0.3″ custom_padding=”||0px|||”][et_pb_column type=”4_4″ _builder_version=”4.0.3″][et_pb_text content_tablet=”” content_phone=”” content_last_edited=”on|phone” _builder_version=”4.0.3″ text_text_color=”#ffffff” header_4_font=”Arial||||||||” header_4_text_color=”#202657″ background_layout=”dark” min_height=”67px” custom_margin=”0px||5px|||” custom_padding=”||0px|||” text_text_color_tablet=”” text_text_color_phone=”#ffffff” text_text_color_last_edited=”on|phone” text_line_height_tablet=”1.7em” text_line_height_phone=”1.6em” text_line_height_last_edited=”on|desktop” header_font_size_tablet=”72px” header_font_size_phone=”” header_font_size_last_edited=”on|tablet” header_line_height_tablet=”” header_line_height_phone=”1em” header_line_height_last_edited=”on|phone”]
LETS CONNECT AND SEE<\/span><\/h4>\n
HOW WE CAN HELP<\/span><\/h4>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.0.3″ custom_padding=”4px|||||”][et_pb_column type=”4_4″ _builder_version=”4.0.3″][et_pb_text _builder_version=”4.0.3″ text_font_size=”16px” text_line_height=”0.5em” background_layout=”dark” min_height=”34px” custom_margin_tablet=”” custom_margin_phone=”||-28px||false|false” custom_margin_last_edited=”on|phone” text_line_height_tablet=”0.7em” text_line_height_phone=”1.6em” text_line_height_last_edited=”on|phone”]
\ninfo@wave-tsg.com<\/a>
\n23441 S. Pointe Drive
\nSuite #110, Laguna Hills
\nCA 92653″ content_phone=”<\/p>\n
info@wave-tsg.com<\/a>
23441 S. Pointe Drive
Suite #110, Laguna Hills
CA 92653<\/p>\n
\ninfo@wave-tsg.com<\/a>
\n23441 S. Pointe Drive
\nSuite #110, Laguna Hills
\nCA 92653[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.3″][et_pb_text _builder_version=”4.0.3″ text_font=”|600|||||||” text_text_color=”#202657″ text_font_size=”16px” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”” transform_translate_phone=”263px|-227px” transform_translate_last_edited=”on|phone” transform_translate_linked_phone=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” transform_styles_last_edited=”on|phone” custom_margin_tablet=”|||-50px|false|false” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””]
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\nSupport Offering<\/a><\/span>
\nOpen Support Case<\/a><\/span>” content_phone=”Contact Us<\/a><\/span>
\nSupport Offering<\/a><\/span>
\nOpen Support Case<\/a><\/span>” content_last_edited=”on|desktop” _builder_version=”4.6.1″ text_font=”Arial|300|||||||” text_text_color=”#202657″ text_line_height=”1.8em” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”610px|-234px” transform_translate_phone=”40px|-247px” transform_translate_last_edited=”on|tablet” transform_translate_linked_tablet=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” transform_styles_last_edited=”on|tablet” custom_margin=”15px|||-80px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””]
Support Offering<\/a><\/span>
Open Support Case<\/a><\/span><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.3″][et_pb_text _builder_version=”4.0.3″ text_font=”|600|||||||” text_text_color=”#202657″ text_font_size=”16px” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”40px|-242px” transform_translate_last_edited=”on|phone” transform_translate_linked_phone=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|phone” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|phone” custom_margin=”|-46px||-80px|false|false” custom_margin_tablet=”|||-285px|false|false” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|0px||0px|false|false” custom_padding_tablet=”” custom_padding_phone=”|0px||0px|false|false” custom_padding_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””]