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[\/et_pb_text][et_pb_text content_tablet=”A critical piece of our client partnership is our solutions support. We believe that no client should be left alone or have to worry about quality service to their expectations including training, latest updates, new features, renewals and more.” content_phone=”A critical piece of our client partnership is our solutions support. We believe that no client should be left alone or have to worry about quality service to their expectations including training, latest updates, new features, renewals and more.” content_last_edited=”on|desktop” _builder_version=”4.0.3″ text_font_size=”18px” text_orientation=”center” background_layout=”dark” text_font_size_tablet=”” text_font_size_phone=”16px” text_font_size_last_edited=”on|phone”]A critical piece of our client partnership is our solutions support. We believe that no client should be left alone or have to worry about quality service to their expectations including training, latest updates, new features, renewals and more.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” _builder_version=”4.0.3″][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” disabled_on=”on|on|off” _builder_version=”4.0.3″ max_width_last_edited=”off|desktop” min_height=”463px” custom_margin=”||22px||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” animation_style=”fade” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” gutter_width__hover_enabled=”off|desktop”][et_pb_column type=”1_2″ _builder_version=”4.0.3″ custom_padding=”15px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop”][et_pb_text content_tablet=”<\/p>\n
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[\/et_pb_text][et_pb_text content_tablet=”A critical piece of our client partnership is our solutions support. We believe that no client should be left alone or have to worry about quality service to expectations, training, latest updates, new features, renewals and more. Wave\u2019s \u201cPeace of Mind\u201d white glove support agreements ensure that our clients have quick, thorough access to the help they need, when they need it. <\/p>\n
Our support offerings not only include priority based as-needed technical support for fixing problems but also updates, training, and other features, it also comes with an assigned Wave Client Success Manager to ensure that your employees are kept informed and that our solutions remain up to date and are operating as agreed. We appreciate that our clients businesses depend upon our solutions and us and as such we offer support agreement options which best align to their requirements.” content_phone=”A critical piece of our client partnership is our solutions support. We believe that no client should be left alone or have to worry about quality service to expectations, training, latest updates, new features, renewals and more. Wave\u2019s \u201cPeace of Mind\u201d white glove support agreements ensure that our clients have quick, thorough access to the help they need, when they need it. <\/p>\n
Our support offerings not only include priority based as-needed technical support for fixing problems but also updates, training, and other features, it also comes with an assigned Wave Client Success Manager to ensure that your employees are kept informed and that our solutions remain up to date and are operating as agreed. We appreciate that our clients businesses depend upon our solutions and us and as such we offer support agreement options which best align to their requirements.” content_last_edited=”on|desktop” _builder_version=”4.0.3″ text_font=”Arial|300|||||||” text_font_size=”16px” header_5_font=”Arial|300|||||||” custom_margin=”15px||||false|false” text_font_tablet=”” text_font_phone=”Arial|300|||||||” text_font_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” inline_fonts=”Arial”]A critical piece of our client partnership is our solutions support. We believe that no client should be left alone or have to worry about quality service to their expectations including training, latest updates, new features, renewals and more. Wave\u2019s \u201cPeace of Mind\u201d white glove support agreements ensure that our clients have quick, thorough access to the help they need, when they need it. <\/p>\n
Our support offerings not only include priority based as-needed technical support for fixing problems but also updates, training, and other features, it also comes with an assigned Wave Client Success Manager to ensure that your employees are kept informed and that our solutions remain up to date and are operating as agreed. We appreciate that our clients businesses depend upon our solutions and us and as such we offer support agreement options which best align to their requirements.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ disabled_on=”off|off|off” _builder_version=”4.0.3″ background_color=”rgba(0,0,0,0)” background_enable_image=”off” custom_padding=”0px||0px|20px|false|false” custom_padding_tablet=”|||0px|false|false” custom_padding_phone=”” custom_padding_last_edited=”on|phone”][et_pb_image src=”https:\/\/wave-tsg.com\/wp-content\/uploads\/2020\/01\/Support-Offering-IG.png” align=”center” align_tablet=”center” align_phone=”center” align_last_edited=”on|phone” _builder_version=”4.0.3″ width=”100%” width_tablet=”75%” width_phone=”90%” width_last_edited=”on|desktop” module_alignment=”left” custom_margin=”-5px||||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”0px||||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” animation_style=”slide” animation_direction=”right” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|phone”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” disabled_on=”off|off|on” _builder_version=”4.0.3″ max_width_last_edited=”off|desktop” min_height=”463px” custom_margin=”-10px||22px||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”0px||||false|false” animation_style=”fade” module_alignment_tablet=”center” module_alignment_phone=”center” module_alignment_last_edited=”on|phone” gutter_width__hover_enabled=”off|desktop”][et_pb_column type=”1_2″ _builder_version=”4.0.3″ custom_padding=”15px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop”][et_pb_text content_tablet=”<\/p>\n
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Our support offerings not only include priority based as-needed technical support for fixing problems but also updates, training, and other features, it also comes with an assigned Wave Client Success Manager to ensure that your employees are kept informed and that our solutions remain up to date and are operating as agreed. We appreciate that our clients businesses depend upon our solutions and us and as such we offer support agreement options which best align to their requirements.” content_phone=”A critical piece of our client partnership is our solutions support. We believe that no client should be left alone or have to worry about quality service to their expectations including training, latest updates, new features, renewals and more. Wave\u2019s \u201cPeace of Mind\u201d white glove support agreements ensure that our clients have quick, thorough access to the help they need, when they need it. <\/p>\n
Our support offerings not only include priority based as-needed technical support for fixing problems but also updates, training, and other features, it also comes with an assigned Wave Client Success Manager to ensure that your employees are kept informed and that our solutions remain up to date and are operating as agreed. We appreciate that our clients businesses depend upon our solutions and us and as such we offer support agreement options which best align to their requirements.” content_last_edited=”on|phone” _builder_version=”4.0.3″ text_font=”Arial|300|||||||” text_font_size=”16px” header_5_font=”Arial|300|||||||” custom_margin=”15px||||false|false” text_font_tablet=”” text_font_phone=”Arial|300|||||||” text_font_last_edited=”on|phone” text_font_size_tablet=”16px” text_font_size_phone=”16px” text_font_size_last_edited=”on|desktop” inline_fonts=”Arial”]A critical piece of our client partnership is our solutions support. We believe that no client should be left alone or have to worry about quality service to their expectations including training, latest updates, new features, renewals and more. Wave\u2019s \u201cPeace of Mind\u201d white glove support agreements ensure that our clients have quick, thorough access to the help they need, when they need it. <\/p>\n
Our support offerings not only include priority based as-needed technical support for fixing problems but also updates, training, and other features, it also comes with an assigned Wave Client Success Manager to ensure that your employees are kept informed and that our solutions remain up to date and are operating as agreed. We appreciate that our clients businesses depend upon our solutions and us and as such we offer support agreement options which best align to their requirements.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” disabled_on=”on|on|on” _builder_version=”4.0.3″ max_width=”2560px” animation_style=”zoom” animation_direction=”bottom” animation_duration=”1350ms” animation_delay=”850ms” animation_speed_curve=”ease” disabled=”on”][et_pb_column type=”1_4″ _builder_version=”4.0.3″][et_pb_pricing_tables featured_table_text_color=”#ffffff” show_bullet=”off” _builder_version=”4.0.3″ body_font=”Arial||||||||” body_line_height=”1.4em” custom_margin=”|-25px||0px|false|false” custom_css_before=”background-color: white;” custom_css_main_element=”background-color: white;” custom_css_after=”background-color: white;” custom_css_pricing_heading=”background-color: white;” custom_css_pricing_title=”background-color: white;” custom_css_pricing_subtitle=”background-color: white;” custom_css_pricing_top=”background-color: white;” custom_css_price=”background-color: white;” custom_css_currency=”background-color: white;” custom_css_frequency=”background-color: white;” custom_css_pricing_content=”background-color: white;” custom_css_pricing_item=”background-color: white;” custom_css_pricing_item_excluded=”background-color: white;” custom_css_pricing_button=”background-color: white;” custom_css_featured_table=”background-color: white;” border_color_all=”#ffffff”][et_pb_pricing_table price_background_color=”#ffffff” header_background_color=”#ffffff” _builder_version=”4.0.3″ price_text_color=”#ffffff” body_font_size=”16px” body_line_height=”1.13em” background_color=”#ffffff” background_enable_color=”on” text_orientation=”right” custom_padding=”20px|||0px|false|false” custom_css_pricing_title=”border: none;” custom_css_pricing_subtitle=”border: none;” custom_css_pricing_top=”border: none;” border_color_all_price=”#ffffff” sticky_transition=”on”]+ Unlimited Support Tickets
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Application Tracking SaaS Solution Subscription<\/p>\n
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[\/et_pb_pricing_table][\/et_pb_pricing_tables][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.0.3″ custom_padding=”|60px||0px|false|false”][et_pb_pricing_tables show_bullet=”off” _builder_version=”4.0.3″ transform_translate=”-60px|0px” transform_translate_linked=”off” border_width_all=”0px”][et_pb_pricing_table title=”Premium Plus” header_background_color=”#febb12″ _builder_version=”4.0.3″ header_level=”h2″ header_font=”Arial||||||||” header_text_align=”center” header_text_color=”#202657″ body_font=”Icon Fonts||||||||” body_text_align=”center” body_text_color=”#202657″ body_font_size=”24px” body_line_height=”5px” text_orientation=”right” custom_padding=”14px||||false|false” custom_css_pricing_top=”border: none;” border_color_all=”#ffffff” sticky_transition=”on”]<\/p>\n
+ \ue052
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+ \ue010 \ue0e3 \ue00b \ue00e<\/p>\n
24×7<\/p>\n
+ \ue052
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+ \ue052<\/p>\n
1 Major, 2 Patches<\/p>\n
+ \ue052
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+ \ue052
+ \ue052<\/p>\n
Unlimited<\/p>\n
Unlimited<\/p>\n
+ \ue052
+ \ue052
+ \ue052
+ \ue052
+ \ue052
+ \ue052<\/p>\n
[\/et_pb_pricing_table][\/et_pb_pricing_tables][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|on” _builder_version=”4.0.3″ custom_padding=”0px||0px||false|false”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.0.3″ custom_margin=”-4px||||false|false” custom_margin_tablet=”” custom_margin_phone=”-75px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”39px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false”][et_pb_column type=”4_4″ _builder_version=”4.0.3″][et_pb_image src=”https:\/\/wave-tsg.com\/wp-content\/uploads\/2020\/01\/Wave-Support-Offering-Final.png” align=”center” force_fullwidth=”on” _builder_version=”4.0.3″][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”FAQ Section” _builder_version=”4.0.3″ background_color_gradient_direction=”100deg” background_enable_image=”off” custom_margin=”-22px||||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding=”0px|0px|39px||false|false” custom_padding_tablet=”29px||29px||true|false” custom_padding_phone=””][et_pb_row _builder_version=”4.0.3″][et_pb_column type=”4_4″ _builder_version=”4.0.3″][et_pb_text content_tablet=”<\/p>\n
” content_phone=”<\/p>\n
” content_last_edited=”on|phone” _builder_version=”4.0.3″ header_4_text_align=”center” header_4_text_color=”#202657″ header_5_text_align=”center” header_5_text_color=”#202657″ header_6_text_align=”center” header_6_text_color=”#202657″ animation_style=”fade”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ admin_label=”FAQ Area” _builder_version=”4.0.3″][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n
Knowledge base available through the Client Service Portal with years of entries covering all products that Wave supports including secured customer specific entries on common problems.[\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n
Major build upgrade on supported platforms where build is identified by the manufacturer is a version that would extend product life.\u00a0 Upgrades and Patches applied to existing installation.<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n
Identified point of contact escalated cases.<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n
Access to Professional Services team members to discuss initiatives and make recommendations.<\/p>\n
[\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n
Proactive reporting with feedback from support case results along with new features and solutions are provided to our clients via our Client Success group. Wave clients are assigned a Client Success Manager to ensure that Wave lives up to mutually agreed upon, overall human and solutions performance.<\/span><\/p>\n [\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n Automated system checks developed by Wave Services organization to check health of key system components with notifications on failed checks.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n Client specific email address to use for submitting cases via Email-to-Case process.[\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n Access to Wave tools and staff to conduct a bulk ingestion of content.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n Access to Professional Services trainers for training refresher courses.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n Generation of new accounts, disable existing accounts, security modifications and other basic system administrative activities.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n Participation by Wave team members and escalation managers in Client lead root cause analysis.[\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n Monthly report on Support Case activity.<\/p>\n [\/et_pb_text][et_pb_text admin_label=”Title” _builder_version=”4.0.3″ text_font=”Arial||||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Arial||||||||” header_2_text_color=”#202657″ header_2_font_size=”22px” header_2_line_height=”1.4em” custom_margin=”|||” custom_padding=”|||” animation_style=”fade”]<\/p>\n Prioritized Initial Response to tickets at all severity levels.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.0.3″ background_color=”#202657″ min_height=”725px”][et_pb_row _builder_version=”4.0.3″ custom_padding=”||0px|||”][et_pb_column type=”4_4″ _builder_version=”4.0.3″][et_pb_text content_tablet=”<\/p>\n ” content_phone=”<\/p>\n ” content_last_edited=”on|desktop” _builder_version=”4.0.3″ text_text_color=”#ffffff” header_4_font=”Arial||||||||” header_4_text_color=”#202657″ background_layout=”dark” min_height=”67px” custom_margin=”0px||5px|||” custom_padding=”||0px|||” text_text_color_tablet=”” text_text_color_phone=”#ffffff” text_text_color_last_edited=”on|phone” text_line_height_tablet=”1.7em” text_line_height_phone=”1.6em” text_line_height_last_edited=”on|desktop” header_font_size_tablet=”72px” header_font_size_phone=”” header_font_size_last_edited=”on|tablet” header_line_height_tablet=”” header_line_height_phone=”1em” header_line_height_last_edited=”on|phone”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.0.3″ custom_padding=”4px|||||”][et_pb_column 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transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|tablet” custom_margin_tablet=”|||120px|false|false” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””]<\/p>\n CONTACT US<\/p>\n [\/et_pb_text][et_pb_text content_tablet=”+1 (949) 453-9283 +1 (949) 453-9283 [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.3″][et_pb_text _builder_version=”4.0.3″ text_font=”|600|||||||” text_text_color=”#202657″ text_font_size=”16px” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”” transform_translate_phone=”263px|-227px” transform_translate_last_edited=”on|phone” transform_translate_linked_phone=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” transform_styles_last_edited=”on|phone” custom_margin_tablet=”|||-50px|false|false” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””]<\/p>\n LINKS<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_font=”Arial|300|||||||” text_text_color=”#202657″ text_line_height=”1.8em” header_text_color=”#202657″ transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”263px|-240px” transform_translate_last_edited=”on|tablet” transform_translate_linked_phone=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|tablet” custom_margin=”15px||||false|false” custom_margin_tablet=”|||-50px|false|false” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””]<\/p>\n Consulting<\/a><\/span> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.3″][et_pb_text _builder_version=”4.6.1″ text_font=”|600|||||||” text_text_color=”#202657″ text_font_size=”16px” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_translate_tablet=”610px|-231px” transform_translate_phone=”40px|-233px” transform_translate_last_edited=”on|tablet” transform_translate_linked_tablet=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” transform_styles_last_edited=”on|tablet” width_tablet=”” width_phone=”100%” width_last_edited=”on|tablet” custom_margin=”|||-80px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”|0px|||false|false” custom_padding_phone=”|260px|||false|false” custom_padding_last_edited=”on|tablet” transform_styles_tablet=”” transform_styles_phone=””]<\/p>\n GET IN TOUCH<\/p>\n [\/et_pb_text][et_pb_text content_tablet=”Contact Us<\/a><\/span> Contact Us<\/a><\/span> [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.0.3″][et_pb_text _builder_version=”4.0.3″ text_font=”|600|||||||” text_text_color=”#202657″ 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transform_styles_phone=””]<\/p>\n SUBSCRIBE TO NEWSLETTER<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.0.3″ text_font=”Arial|300|||||||” text_text_color=”#202657″ text_line_height=”1.3em” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”41px|-203px” transform_translate_last_edited=”on|phone” transform_translate_linked_phone=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|phone” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|phone” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|phone” transform_styles_last_edited=”on|phone” width_tablet=”” width_phone=”” width_last_edited=”on|phone” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|phone” custom_margin=”|||-81px|false|false” custom_margin_tablet=”|||-284px|false|false” 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url_new_window=”on”]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”linkedin” url=”https:\/\/www.linkedin.com\/company\/wavetsg\/” _builder_version=”4.0.3″ background_color=”#007bb6″ follow_button=”off” url_new_window=”on”]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.0.3″ background_color=”#202657″ custom_padding=”0px||0px||false|false” custom_padding_tablet=”” custom_padding_phone=””][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.0.3″ custom_padding_tablet=”30px||22px||false|false” custom_padding_phone=””][et_pb_column type=”4_4″ _builder_version=”4.0.3″][et_pb_text _builder_version=”4.0.3″ background_layout=”dark” custom_margin=”0px||0px||false|false” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|desktop” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” text_font_size_tablet=”13px” text_font_size_phone=”11px” text_font_size_last_edited=”on|desktop”]\u00a9 All Rights Reserved: 2019 Wave Technology Solutions Group[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n<\/span>","protected":false},"excerpt":{"rendered":" [et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Hero” _builder_version=”4.0.3″ background_enable_color=”off” use_background_color_gradient=”on” background_color_gradient_start=”rgba(32,38,87,0.7)” background_color_gradient_end=”rgba(32,38,87,0.7)” background_color_gradient_overlays_image=”on” background_image=”https:\/\/wave-tsg.com\/wp-content\/uploads\/2020\/01\/Customer-Support.jpg” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” custom_padding=”42px||42px||true|false” custom_padding_tablet=”” custom_padding_phone=”15px||15px||true|false” background_last_edited=”on|phone” background_size_tablet=”cover” background_size_phone=”cover” background_position_phone=”center” box_shadow_style=”preset3″][et_pb_row _builder_version=”4.0.3″ custom_margin=”70px||70px||true|false” custom_margin_tablet=”” custom_margin_phone=”20px||20px||true|false” custom_margin_last_edited=”on|desktop”][et_pb_column type=”4_4″ _builder_version=”4.0.3″][et_pb_text content_tablet=” Wave Support Offerings ” content_phone=” Wave Support Offerings ” content_last_edited=”on|desktop” _builder_version=”4.0.3″ header_4_font_size=”48px” header_6_font_size=”28px” text_orientation=”center” background_layout=”dark”] Wave Support Offerings [\/et_pb_text][et_pb_text content_tablet=”A critical piece of our client […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"yoast_head":"\nProactive System Health Monitoring<\/h2>\n
Dedicated Support Contact Address<\/h2>\n
Bulk Content Import<\/h2>\n
On-demand Product Training<\/h2>\n
Administrative Support<\/h2>\n
Root Cause Analysis<\/h2>\n
Monthly Analytics<\/h2>\n
Enhanced SLAs<\/h2>\n
LETS CONNECT AND SEE<\/span><\/h5>\n
HOW WE CAN HELP<\/span><\/h5>\n
LETS CONNECT <\/span><\/h6>\n
AND SEE <\/span>HOW WE <\/span><\/h6>\n
CAN HELP<\/span><\/h6>\n
LETS CONNECT AND SEE<\/span><\/h4>\n
HOW WE CAN HELP<\/span><\/h4>\n
\ninfo@wave-tsg.com
\n23441 S. Pointe Drive
\nSuite #110, Laguna Hills
\nCA 92653″ content_phone=”+1 (949) 453-9283
\ninfo@wave-tsg.com
\n23441 S. Pointe Drive
\nSuite #110, Laguna Hills
\nCA 92653″ content_last_edited=”on|tablet” _builder_version=”4.0.3″ text_font=”Arial|300|||||||” text_text_color=”#202657″ text_line_height=”1.8em” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|phone” transform_translate_tablet=”” transform_translate_phone=”40px|-30px” transform_translate_last_edited=”on|phone” transform_translate_linked_phone=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” transform_styles_last_edited=”on|phone” custom_margin=”15px||||false|false” custom_margin_tablet=”|||120px|false|false” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””]<\/p>\n
info@wave-tsg.com
23441 S. Pointe Drive
Suite #110, Laguna Hills
CA 92653<\/p>\n
Solutions<\/a><\/span>
Industries<\/a><\/span>
Blog<\/a><\/span>
About Us<\/a><\/span>
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\nOpen Support Case<\/a><\/span>” content_phone=”Contact Us<\/a><\/span>
\nSupport Offering<\/a><\/span>
\nOpen Support Case<\/a><\/span>” content_last_edited=”on|desktop” _builder_version=”4.6.1″ text_font=”Arial|300|||||||” text_text_color=”#202657″ text_line_height=”1.8em” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|tablet” transform_translate_tablet=”610px|-234px” transform_translate_phone=”40px|-247px” transform_translate_last_edited=”on|tablet” transform_translate_linked_tablet=”off” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|tablet” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|tablet” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|tablet” transform_styles_last_edited=”on|tablet” custom_margin=”15px|||-80px|false|false” custom_margin_tablet=”” custom_margin_phone=”|||0px|false|false” custom_margin_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=””]<\/p>\n
Support Offering<\/a><\/span>
Open Support Case<\/a><\/span><\/p>\n